Tuesday, July 29, 2008

Leaders need to listen !

Most leaders want to engage their team in planning processes but don't always do so effectively.
Recently I attended a session with a group of executives from my company.

The conversation was lively, the questions were thought provoking and we ultimately developed a decent plan for the future. Unfortunately, the Boss who was heading that meeting need to control the outcome limited the value of the session and dampened our team's enthusiasm and confidence in the future. He was was well intentioned. He asked us to come up with ideas and told them that he would just listen. This was welcomed. But somehow i thought too frequently he dominated the meetings and limited the contribution of our team. Ideas began to flow, discussion was animated and there was a sense of possibility and excitement in the room. The conversation was still lively when he ended the meeting when he said that he'd heard most of it before, and that we didn't come up with anything new and the meeting had been a waste of time. The animation ceased, the mood changed, energy dissipated and people looked embarrassed. I was bemused, however gathered the notes from the meeting, confident that there'd been many good ideas generated that could be harnessed and used. I later found out that he had wanted his team to adopt a particular strategy he'd articulated at a prior meeting. He was so focused on his own idea he had failed to listen to others. When I shared the outcomes of the meeting with him later, he was decent enough to admit he'd been too rash in dismissing the meeting as a waste of time. Unfortunately he was not quite able to articulate his error of judgement to his team.

I feel that Your role as a leader is to enlist followers and engage the hearts, minds and resources of the whole organisation to achieve something compelling - and then get out of the way.
Leaders who are too directive and don't let go, lose not only great ideas but eventually the people as well.
I am sure I have been to that same meeting. The one where the convenor purports to listen but in reality only wants to convince people to do something they have already decided. As said by many people earlier "anger dissipates when people are listened to". I think the converse is also true. We need to learn from examples such as the one above. If only we could apply the 'law of two feet' from Open Space Technology when we find ourselves in sessions like this.

Monday, July 28, 2008

More Management Fundas !!

Corporate Lesson 1
A man is getting into the shower just as his wife is finishing up her shower when the doorbell rings. After a few seconds of arguing overwhich one should go and answer the doorbell, the wife gives up, quickly wraps herself up in a towel and runs downstairs. When she opens the door, there stands Bob, the next-door neighbour.Before she says a word, Bob says,
"I'll give you £800 to drop that towel that you have on"After thinking for a moment, the woman drops her towel and stands naked in front of Bob.
After a few seconds, Bob hands her £800 and leaves.Confused, but excited about her good fortune, the woman wraps back up in the towel and goes back upstairs.
When she gets back to the bathroom, her husband asks from the shower,"Who was that?""It was Bob the next door neighbour," she replies.
"Great," the husband says, "did he say anything about the £800 he owes me?"

Management Lesson:If you share critical information pertaining to credit and risk in a timely fashion with your stakeholders, you may be in a position toprevent avoidable exposure.

Corporate Lesson 2
A sales rep, an administration clerk and the manager are walking to lunch when they find an antique oil lamp. They rub it and a Genie comes out in a puff of smoke.The Genie says, "I usually only grant three wishes, so I'll give each of you just one.""Me first! Me first!" says the admin clerk "I want to be in the Bahamas, driving a speedboat, without a care in the world." Poof! She's gone.In astonishment,
"Me next! Me next!" says the sales rep. "I want to be in Hawaii, relaxing on the beach with my personal masseuse, an endlesssupply of pina coladas and the love of my life."
Poof! He's gone."OK, you're up," the Genie says to the manager.
The manager says, "I want those two back in the office after lunch."
Management Lesson: Always let your boss have the first say.

Corporate Lesson 3
A crow was sitting on a tree, doing nothing all day. A small rabbit saw the crow, and asked him, "Can I also sit like you and do nothing all daylong?"
The crow answered: "Sure, why not."
So, the rabbit sat on the ground below the crow, and rested.
All of a sudden a fox appeared, jumped on the rabbit and ate it.
Management Lesson: To be sitting and doing nothing, you must be sitting very, very high.

Management Lesssons for Managers :)

Management Lessons :
Summary : An interesting and funny way of describing management lessons.

Somebody forwarded me the following funny email and I just wanted to share it with you guys. Lesson No.1 A crow was sitting on a tree, doing nothing all day.A small rabbit saw the crow, and asked him, "Can I also sit like you and do nothing all day long?" The crow answered: " Sure, why not." So, the rabbit sat on the ground below the crow, and rested. All of a sudden, a fox appeared, jumped on the rabbit and ate it.
Management Lesson: To be sitting and doing nothing, you must be sitting very, very high up.

Lesson No.2 A turkey was chatting with a bull. "I would love to be able to get to the top of that tree," sighed the turkey, "but I haven't got the energy." "Well, why don't you nibble on some of my droppings?" replied the bull. "They're packed with nutrients." The turkey pecked at a lump of dung and found that it actually gave him enough strength to reach the first branch of the tree.The next day, after eating some more dung, he reached the second branch. Finally after a fortnight, there he was proudly perched at the top of the tree. Soon he was promptly spotted by a farmer, who shot the turkey out of the tree.
Management Lesson: Bullshit might get you to the top, but it won't keep you there.

Lesson No.3 When the body was first made, all the parts wanted to be Boss. The brain said, "I should be Boss because I control the whole body's responses and functions." The feet said, " We should be Boss as we carry the brain about and get him to where he wants to go." The hands said, "We should be the Boss because we do all the work and earn all the money." And so it went on and on with the heart, the lungs and the eyes until finally the asshole spoke up. All the parts laughed at the idea of the asshole being the Boss. So the asshole went on strike, blocked itself up and refused to work. Within a short time the eyes became crossed, the hands clenched, the feet twitched, the heart and lungs began to panic and the brain fevered.Eventually they all decided that the asshole should be the Boss.
Management Lesson: You don't need brains to be a Boss - any asshole will do.

Lesson No.4 A little bird was flying south for the winter. It was so cold, the bird froze and fell to the ground in a large field. While it was lying there, a cow came by and dropped some dung on it. As the frozen bird lay there in the pile of cow dung,it began to realize how warm it was. The dung was actually thawing him out! He lay there all warm and happy, and soon began to sing for joy. A passing cat heard the bird singing and came to investigate. Following the sound, the cat discovered the bird under the pile of cow dung, and promptly dug him out and ate him!

Management Lesson: 1) Not everyone who drops shit on you is your enemy. 2) Not everyone who gets you out of shit is your friend. 3) And when you're in deep shit, keep your mouth shut!